Ordering repeat prescriptions
The easiest ways to order a repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
- Using the GP online system: Patient Access
- Log into Accurx total triage system
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Email your request to theproject.surgery@nhs.net
- Bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm
- Post the paper form to the surgery (don’t forget to include a SAE if you want us to send it back to you)
We do not take repeat prescription requests over the phone (we may be able to arrange this if you are housebound).
Collecting your prescription
Your prescription will be issued in 48 hours.
We can send your medications to any pharmacy of your choice electronically so that you can collect them direct from your chemist.
If you are housebound, most pharmacies will deliver your medication to your doorstep.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
By using the NHS app
Visiting your GP practice
Questions about your prescription
If you have any questions about your medication, contact your pharmacy. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- You can contact the surgery on 0208 472 5234
Medication reviews
To ensure you are on the most appropriate regime we require a prescription review at least once a year.
We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to your pharmacy, do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medication and prescribe certain medications.
Many pharmacies are open until late and at weekends. You do not need an appointment. Always contact your pharmacy via telephone first.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.